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Question Title Category

Question 1 How do I Sign up? Membership



Is the Home page click on Sign Up found on the left side bar. Fill in information and submit.

Question 2 How to edit your membership information Membership



1. First log in using your member password on the Home page, and click Edit Info found on the left side bar.

2. You will arrive at "My Information" Editing dialogue page with all your information you used to register as a member. Simply change the information you wish to change and click on the Edit button.

Question 3 Forgot your password and/or I.D.? Membership



1. Your Email is your ID. Make sure the e-mail address you provide is an active working email account. Otherwise we'll not able to provide information such as your password in the event you request it.

2. Click on the Forgot ID/Password button on the left side bar. Fill in the requested information and your password or ID will be sent to your e-mail.

Question 4 Why should I earn Coupons? Coupons



By participating in various events or activities you can earn coupon redeemable for free essay evaluation services. For every 20 coupons earned you qualify to receive a free basic essay evaluation service. A summary of your coupon point is can be viewed at My Page.

Question 5 How do I redeem my coupons? Coupons



Go to My Page. and view your coupon point's status. Once you have accumulated 20 coupons, click on the redeem button in your coupon summary. A basic essay service credit will appear in your balance chart above. The free basic essay service credit can be used anytime. To learn how to use the free basic service credit see, Essay service payments.

Question 6 How to View the Lecture Books & Lectures



In order to view the lectures you must first register your Lecture Pass Code

1.How do I get a Lecture Pass Code?

A. By purchasing any of our books you will receive a free Lecture Pass Coupon attached to the inside back cover of the book. Remove the coupon from the cover and the Lecture Pass Code is printed on the reverse side.

B.Purchase the Lecture Pass Code online without a book.
•Log on using your member password to the website. If you are not a member then you need to register as a member first.
•After logging in, select the Books and Lectures link found on the Home page and select the Content Review button for the appropriate book.
•In the Lecture option section, choose the 90 days or 180 days access to the lectures and click on the "Add to Cart" button. You can make payment now by selecting the "Payment" button on the right or pay later by clicking to "Shopping Cart" button on the right side of every page.


2.Registering Your Lecture Pass

• Log on to the website using your member password. If you are not a member then you need to register as a member first.
• After logging in, select the Books and Lectures link found on the Home page and select the Register Book button for the appropriate book.
• An Access Code dialogue box will appear, enter your 16 characters Access Code number in the blank field. If the Access Code is entered correctly, a message will appear indicating the Lecture Pass registration has completed.
• If an Invalid Number message appears; the Lecture Pass has already been registered or was typed incorrectly.


3.Viewing the Lectures

•After logging in, select the Books and Lectures link found on the Home
page and select the Lecture Room button for the appropriate book.
•Double click on the lecture you want to view in the Lecture Content List.
•You need at least Windows Media Player 7.1 or higher to view the Lectures. For optimal viewing it is recommend that you use version 9.0.
Click this link to download Windows Media Player Version 9.0.


4.Valid Period

•Your Lecture Pass Code is valid for a specific amount of months from the date the pass code was registered depending on the book or duration purchased. Your remaining days left on the pass code can be checked by clicking on the My Page button.

•You have unlimited viewing of the Lectures as a streaming. Some books will allow you to two download attempts per lecture, so be sure your internet connection condition is stable prior to downloading.

Question 7 Is it safe to send my highly confidential document for editing or translation? How can I be sure that writinglecture.com will respect that confidentiality? Editing



Customer documents are received and returned in our secure file transfer system. Our triple security support systems ensure no one else can gain access to your documents.

We take intellectual copyright, classified material and other forms of confidential documents very seriously. Our editors and translators have signed confidentiality agreements with Freelec. Your documents will be erased from our computers upon such requests.

Please refer to our privacy statement.

Question 8 Privacy Statement Editing



As a professional online business, Writitnglecture.com respects privileged information and understands the significance of you entrusting us with your intellectual property, business data or personal writing. We treat this trust with the respect it deserves - our business depends on it!

Customer documents are received and returned in the context of a purpose designed, secure file transfer system as opposed to the potentially unreliable and insecure attachment method frequently offered by others. We take intellectual copyright, classified material and other forms of confidential documents very seriously. Our editors have signed confidentiality agreements with Writitnglecture.com.

Our editors will not disclose to any third party the content of any material submitted to us by you. Moreover, ownership of any intellectual property generated or created through one of our services automatically resides with you.

Question 9 How do I make a payment? Payment



IN KOREA

Payments made in Korea are processed through our Korean version of this web site.

IN AMERICA

Our payment services are powered by PayPal, a highly secure online credit card payment system. When your price quote ready it is sent to your e-mail and posted on you¡¯re My Page. Simply click on 'Make a Payment' in the e-mail and you will be taken directly to the secure PayPal payment page. Alternatively, you can log on using your member password to arrive at the same PayPal payment page through My Page. You can then make your payment conveniently and securely by using one of the several methods of online payment supported by PayPal.

If you would prefer to pay by some other means, you may click on contact us in order to make arrangements for an alternative payment method.






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